You're a proven Human Resources professional with experience supporting multi-location retail or service operations. You take a hands-on approach to your work, enjoy building relationships with leaders and team members, and maintain the HR knowledge needed to help drive operational excellence. If that describes you, the Field Human Resources Manager role offers you some great opportunities. You will:

• Play an essential role on a talented Human Resources team at a rapid-growth, Inc. 5000 company.  
• Enjoy wide visibility and a collaborative atmosphere in this hybrid role. You will spend time in the corporate office, your home office, and out in the field supporting an assigned regional portfolio of approximately 80 locations. 
• Have ample opportunities to showcase your talent and runway. Prove yourself in this role -- which is open due to a promotion -- and in time you could step up to a Director position. 
• Join a collaborative, fast-paced, and fun culture where good work and success are recognized, and where you can recognize the strong work of others. 
• Earn comprehensive benefits, including various insurances, a 401(k), paid time off (PTO), training and development, possibly including Human Resources certification if you need it, and more. When traveling, all expenses will be covered and you'll have access to a company credit card.

Accelerated Brands is a dynamic, fast-paced company with businesses in the quick oil change and automotive car wash industry. We are passionate about providing our customers with an unforgettable experience and building long-lasting relationships. Our goal is to provide the most comprehensive range of consumer and commercial automotive services, so customers can get the most out of their vehicle. Our focus on customer satisfaction creates a positive, fun environment for staff and our customers. Brands include Strickland Brothers 10-Minute Oil Change and Trademark Car Wash.

To be a good fit for the Field Human Resources Manager position, you will have:

• 6-8 years of progressive HR experience, including a mixture of generalist responsibilities and experience as a strategic leader, helping support multiple functions.  Quick question for you - click here
• A bachelor's and/or master's degree in Business Administration is preferred, or equivalent HR experience in leading HR roles.
• SHRM-CP or SHRM-SCP is highly preferred.
• Experience in a high-growth retail/service space.
• Experience working with Paychex applications or a similar HRIS is required. Quick question for you - click here
• Must have experience assisting sites from a remote or hybrid environment across multiple states and regions.
• Excellent technical experience, and proficiency with Microsoft platforms (e.g., Word, PowerPoint, Outlook, intermediate to advanced Excel skills for reporting).
• Excellent communication and top-notch presentation skills.
• A sharp eye for identifying weak points in processes with a strategic and analytical mindset.
• Critical thinking and reasoning ability to identify opportunities and present alternative solutions and approaches to problems.

You will have a regular work cadence including 6 travel days per month (three each in weeks two and four), time in the corporate offices and in your home office. You may travel more in the case of incidents or other demands.  Quick question for you - click here

As Field Human Resources Manager, you will provide leadership and direction for our field-based shops and personnel.  You will be one of two field managers, each responsible for a portfolio of shops that are supported virtually and through in-person, hands-on representation. You will be self-directed and support the full scope of HR responsibilities from employee relations to payroll compliance, process improvements, and identifying employment engagement opportunities for the field organization. You will also partner with Operations and HR teams on strategic business initiatives.

You'll supervise and work closely with an Onboarding Specialist, seated in the corporate office and assigned to your portfolio. When in the field, you'll travel with District and Area Managers as you visit individual shops. The majority will be Trademark Car Wash locations, but you'll also be assigned Strickland Brothers 10-Minute Oil Change shops in one region. Specifically, you will:

• Provide coaching and guidance regarding employment matters in policy and procedure interpretation/application, dispute resolution, corrective action, harassment and terminations.
• Recommend appropriate steps to ensure workplace compliance.
• Recommend changes as appropriate and document practices and procedures, focusing on continual improvement.
• Focus on developing and maintaining employee relations programs/initiatives to promote a positive working environment and culture through retention and culture.
• Write and deliver presentations to management staff regarding human resources policies and practices; maintain open communication with all levels of employees.
• Support multiple projects concurrently with solid project management & planning skills.
• Consultative approach, strategic mindset
• Developing and leading leadership-related training sessions for onsite and remote leaders across multiple micro units.

Profile for Success

Because of the nature of the business and the fact that many of our roles are non-exempt and part-time, there is volume turnover and a strong need for employee relations. Typically, 60%-70% of what you do is dealing with employee concerns, but you'll also be heavily involved in coaching and downstream leadership training, Success in the field will be essential. We'll provide solid training to get you started, but you'll need to build strong relationships in short order. By day 60, you should have met with most of the store leaders, at least virtually, and by day 90 be able to make recommendations regarding processes and recognition. Quick question for you - click here

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.